Welcome, or welcome back, to another exciting academic year at the University of Houston - Clear Lake. On behalf of the Instructional Design and Technology (IDT) team and our OIT colleagues in the Support Center, Tech Services, Academic Computing, and Academic Labs, we are posting this information to provide all faculty and staff critical IT-related information and updates to keep in mind as you make technology preparations to support your teaching in the new semester.
Support Center/Computer Lab Locations and Hours
The Support Center's walk-up support is available at our Bayou 1312 (Mini Support Center) location. Although currently open Monday-Friday, 8:00 AM-5:30PM, beginning Monday, August 22, 2022, the Support Center hours will be as follows:
Monday-Thursday: 8:00 AM-7:30 PMFriday: 8:00 AM-5:30 PMSaturday: 10:00 AM-3:00 PMSunday: Closed
Faculty, staff, and students can also submit questions and technical issues to the Support Center by telephone (281.283.2828) and via email (SupportCenter@uhcl.edu).
Faculty experiencing technical issues during an on-campus class can still call the Support Center and, when prompted, press the button/number for classroom tech issues. Those calls will be routed to one of the Open Computer Labs, and a staff member from Academic Computing and Academic Labs will assist you. SSCB 2201 Open Lab hours for the FA22 semester are as follows:
Monday-Thursday: 7:30 AM-10:30 PMFriday-Saturday: 8:00 AM-5:00 PMSunday: Closed
Please visit the Open Labs webpage for information about other Computer Lab locations and operating hours.
Important Document/Blog Post Links
- Start-of-Semester Reminders [blog] - Students will have access to FA22 15W and 8W1 Blackboard shells on Saturday, August 20. In this blog post, we offer some recommendations for tasks to complete before your students jump into their courses.
- Faculty Support Resources, including Classroom (Academic Computing) and Computer Lab Support [blog] - Learn how to get help with classroom technology issues, teaching and open computer labs, 24/7 software access for students, and general OIT questions.
- Classroom Point-Tilt-Zoom (PTZ) Cameras (a.k.a., Rally cams) and Recording/Live Streaming Lecture Options [blog]
- New Semester Recommend Updates for Personal Devices [blog]
- Student Checklist for Online Technology Readiness [document] - Originally created for UHCL students, this reference is also an excellent resource for faculty.
- Online Blackboard Training for Students [blog]
- End of Course Survey Availability Dates (Login Required) - The FA22 evaluation dates are already posted on the Fall 2022 Academic Calendar. For instructions on how to add a course evaluation link to your Blackboard course, please review the handout, Adding or Editing a Course Evaluation Link.
- End-of-Service for Blackboard Collaborate - [blog] Please read this recently updated blog post for details.
- Zoom Recording Planned Deletions [blog] - Please review this latest information about Zoom meeting recordings and how to help the university avoid further data storage-related costs.
- Blackboard Ally - please review the materials posted under the Blackboard Ally menu on OIT's Blackboard Faculty Support webpage, starting with the short video, Introducing Blackboard Ally [3:06]
OIT Support Center
Location: B1312Email: SupportCenter@uhcl.eduPhone: 2810283-2828
