Wednesday, October 19, 2022

Respondus LockDown Browser Information

Contributed by Sam Houston, Learning Technology Administrator

Faculty: For information on Respondus LockDown Browser, please click “Faculty Information” on our Online Proctoring Resources page. Under “Respondus LockDown Browser and Monitor” you will find links for various help sources including how to configure a Blackboard test to use LockDown Browser and a quick start guide for Respondus LockDown Browser and Respondus Monitor. Note: When directing your students to information about Respondus LockDown Browser and Monitor, please remind them to visit the IDT team's web page, Online Proctoring Resources -- NOT to our team's Respondus web page. As noted in bold at the top of our Respondus page, it "is not the page for information about RESPONDUS LockDown Browser. For help with LockDown Browser, please refer to our Online Proctoring Resources page."

Students: In order to take exams and review results, students will need to download and install the UHCL-specific Respondus LockDown Browser. Students can find tutorials, the download link, quick start guide, and test-taking tips for Respondus by clicking “Student information” on our Online Proctoring Resources page.

An important note: If an exam is set up to use Respondus LockDown Browser, after taking the exam, students will need to log into Blackboard using the Respondus LockDown Browser to retrieve their grades and exam feedback. If they use any other browser to log into Blackboard and access their exam results, they will receive this message: “You cannot review the assessment results without using Respondus LockDown Browser. Start Respondus LockDown Browser and navigate back to this point to continue.”

If you have any questions about the above information, please feel free to contact the Support Center at either 281-283-2828 or supportcenter@uhcl.edu, and a member of our team will be in touch to assist!