Two common issues can arise when trying to restore student access to a dropped or closed course. Please review the following information to avoid problems restoring student access to Blackboard courses.
- Student Drops: If a student adds and then drops a course, their account is marked unavailable in the Blackboard course. Unfortunately, there is no way for us to give the student's account access to the course again. This occurs because automated processes in PeopleSoft (e-services) process the last action, a "drop," so the account will continuously be marked unavailable in the course.
- Incompletes: If you have a student who received an incomplete in your course during a previous semester and would like us to add that student to your current semester course, please advise the student not to enroll in the current semester course officially. Instead, instructors should email supportcenter@uhcl.edu requesting that we add the student to your current semester course and advise your student to wait for our administrators to take care of the enrollment.
