Monday, January 10, 2022

SP23 Critical Reminders from OIT's Technology Learning Services Team

Course Merges and Content Copies

If you are teaching courses in SP23 that you would like merged into one course shell in Blackboard, don't forget to fill out the Course/Section Merge Request form no later than Wednesday, January 12, 2023, so that your courses will be merged before students gain access to them on Sunday, January 15, 2023.  Note for 8W2 classes ONLY: You will have until Wednesday, May 15 to get your merge requests in for 8W2 so that we can process them before those courses go live at 12:00 am on May 18, 2023.

Once your courses have been merged, you will be able to copy contents from your existing courses into your newly merged course.  Information about other preparatory measures for the next semester's courses is available on our team's blog post, Blackboard Tips and Reminders for the New Semester.

IMPORTANT! If the section number for any of your classes is changed or canceled, or if a section is added that you need to have merged with these sections, please email the Support Center ASAP so that we can resolve any issues arising from those changes before students gain access.

If you have any questions, please contact the Support Center at either 281-283-2828 or supportcenter@uhcl.edu, and a member of our team will be in touch to assist.

Add TA to Blackboard Course

TA adds are not time-sensitive like course merges and can be done anytime via our "Request Adding TAs to Courses" online form. Please carefully select which role you would like your TA to have in the course when filling out the form. Additionally, if your TA has an active Staff account, regardless of their role, it will be used to add them to your course. This is done to keep work done as a TA separate from work done as a Student as much as possible. The exception is TAs who are doing their job for course credit. If your TA is getting credit for their TA work, please note this on the form to add them via their Student account if they also have an active Staff account. Note for BUS TAs: Per the Dean of the College of Business, all TAs in BUS courses may only be given the role of Student. We will only add TAs to any BUS course with the role of Student, regardless of what is marked on the form.

For the Fastest Assistance, Contact the Support Center!

OIT's Instructional Design and Technology (IDT) team works closely with OIT's Support Center. These two units work closely to ensure that faculty, staff, and students can access timely and helpful support regarding IT-related issues. The members of the IDT staff have formed excellent relationships with many of our faculty/staff clients, and we know that some of you contact your designated ID (or another member of the IDT team) directly by email or telephone for assistance. Although we love hearing from you, the IDT team encourages users to rely on the Support Center for your point of first contact. Especially during our most business times of the year, going through the Support Center offers several benefits over directly contacting individual team members:

  • Your question isn't sitting in a team member's email, waiting until their workload permits them to review their emails;
  • Your email or voicemail is less likely to be "lost" in the crush of communications, especially around the start of each term; and
  • If an individual staff member is incapacitated or otherwise unavailable, an inquiry that goes to the Support Center ends up in the IDT team's help ticketing queue, where it will be seen and can be assigned to another available member of our staff.

Contact the Support Center by email at SupportCenter@uhcl.edu or telephone at (281) 283-2828.