Thursday, December 2, 2021

Zoom Marketplace App Requests/Properly Ending Zoom Meetings

Zoom Marketplace Apps: Like any new components that are added to the university's systems, requests from faculty, staff, and students to enable any of the many Zoom Marketplace tools and integrations to UHCL's Zoom installation require careful review and consideration before our team will be authorized to activate the added component. These reviews, designed to protect the university and faculty, staff, and student users, include the following: 
  • IDT Team: receives the request, obtains the requestor's rationale/purpose/business case, and determines whether UHCL applications already exist that meet the requestor's need; 
  • UH System Information Security Office (ISO): reviews the application for signs of any potential threats to user, institutional, or system data security; and 
  • Procurement: UHCL and the UH System have established terms and conditions, as well as a privacy policy, that apply to all levels of licensing including free versions and applications. Since no employee can agree on behalf of the university to the terms of a contract, any of the typical end-user "check here to accept this agreement" requests must be vetted by Procurement to ensure compliance with all campus and system requirements.
Please End Zoom Sessions, Rather Than Simply Closing the Window/Tab: The IDT team has begun receiving frequent emails from Zoom about Zoom meetings/sessions that have been running for more than eight (8) hours. If you have a specific reason for needing to keep a session open/live for that long, please contact us to discuss caveats of doing so, as well as other options that may suit your needs. Otherwise, when we receive these notices, we will end the session to avoid overtaxing the system for other users. Automatic Transcripts for Zoom Recordings: As announced in last week's newsletter, our Zoom system now includes the ability to have transcripts automatically generated for Zoom session recordings. Please refer to the following resources for more information: