Contributed by Jenn Ray, Learning Technology Administrator I
Recently we’ve discovered an issue with embedded Echo360 videos in Blackboard that were embedded by the tool integrated with Blackboard. Your students might report to you that they can’t view videos because they don’t have membership or permission. Shown to the left is a screenshot from a student perspective of the error message.
This error message appears when the video was embedded using the integrated tool due to course ID specific embed code created by said tool. If you used that tool to embed a video in a previous semester and then copied the course into a new semester offering, the students in the new offering will not have been on the roster for the previous course and therefore will not be able to view the video. You however, as the instructor of both courses will not encounter the problem.
The creation of that course ID specific embed code is coming from the Echo360 side, so any adjustments to the way that tool works are in their hands. However, there is a way to embed Echo360 videos in Blackboard in a way that avoids this issue entirely. By pulling the embed code from Echo360 directly, you are linking directly to your library instead of creating something with a course ID specific code. This method of embedding can be copied from semester to semester without issue.
Below is a link to a short video demonstrating how to pull the embed code from Echo360 for a video, and how to add it to your course in Blackboard. If you have any questions about the process after watching the video, please reach out to the Support Center (SupportCenter@uhcl.edu) to have a ticket created so that a member of our team can assist.
