Faculty Instructional Technology Support Options

Faculty are reminded that our instructional technology staff (both instructional designers and learning technology administrators) are available to provide support for and assistance with your instructional technology needs (including Blackboard, web conferencing, online proctoring), active teaching/learning strategies, and course design/development (fully online, flexible/bimodal, etc.).

To request an appointment with a member of our team, faculty may contact the Support Center. Their inquiry will be entered into a help ticket that will be assigned to a member of our team, who will then schedule an individualized virtual meeting with the instructor. Our only request is that faculty extend us some patience in getting these meetings scheduled, as we are currently lacking a designated instructional designer for the College of Business, so the remaining three IDs are currently shouldering an additional 20-25% workload, depending on demand. Our goal is to schedule individualized web meetings, upon request, within 48-72 hours (2-3 business days).

In addition, we would like to remind you and your colleagues that our team is continuing to host virtual "drop-in" support hours on the following day/times each week (excluding holidays):

• Monday, 10 - 11 a.m.
• Tuesday, 1 - 2 p.m.
• Wednesday, 6 - 7 p.m.
• Thursday, 10 - 11 a.m.

No reservations or appointments are required for these sessions. Faculty may use the following link to join the session that best suits their schedule: https://uhcl.zoom.us/j/91324561229.We look forward to working with you, either individually or in one of the drop-in sessions!