Our team has worked with representatives from both Zoom and Echo360 to enable features within those applications that will provide automatic transcript creation for new recordings in both systems and for new uploads in Echo360. In addition, Echo360 now includes the capability for faculty to click a single button to have the transcript also available as closed captions.
More information about these features is provided in two of our team's "Crash Course" videos:
Faculty may also be interested in the Zoom support page, Audio transcription for cloud recordings, and Echo360's support site,
Editing a Transcript Using the Transcript Editor. As a reminder, including transcripts and closed captions benefits a wide range of learners, including those who do and do not self-report having one or more disabilities. For an interesting look at the benefits of closed captions for all learners, we recommend Dello Stritto and Linder's (2017) EDUCAUSE article,
A rising tide: How closed captions can benefit all students.