Name/Email Changes in Blackboard

Our team and our colleagues in the Support Center receive frequent inquiries about changing someone's name or email address in Blackboard. As much as we would love to assist in these matters, there is nothing that we can do in Blackboard regarding these requests. User data in Blackboard, including names, usernames, and email addresses are automatically populated from UHCL's Profiles application, which gets its data from E-Services/PeopleSoft. As a result, even if we manually change a name or email in Blackboard, when the next data update runs from Profiles to Blackboard, our change would be undone. For assistance with incorrect user data coming from PeopleSoft/E-Services, please contact UHCL's Student Enrollment Center.