Monday, February 28, 2022

Echo360 Student Viewing Trends

Contributed by Jenni Willis-Opalenik, Ph.D., Director - OIT Technology Learning Services

One of the biggest "lessons learned" from teaching during the pandemic has been faculty interest in using video recordings to deliver some of their instructional content. Although the easiest way to create and deploy video contents is to capture regular class-length lectures, delivered very similarly to how one might lecture in a face-to-face class. However, while students will often sit through a 90 minute (or longer) in-person lecture, viewing data suggests they are far less likely to watch long recorded lectures. As the accompanying chart indicates, the average length of videos being recorded in or uploaded to Echo360 has steadily climbed in the past year. However, student viewing habits have remained largely unchanged. On average, students watch any specific video on UHCL's Echo360 system for fewer than 15 minutes.

What might we learn from this information? There are many possible interpretations. Students may watch the same video multiple times and simply start each viewing session in a different location. Students might also only be watching a brief portion of course videos. Students could also be viewing videos at a faster playback speed (I tend to watch most videos at 1.5x playback speed). However, it might be worthwhile in a midterm survey or brief class discussion to gather information from your specific students regarding how they use your class videos and how videos might be improved. Should you choose to reflect on video use in your own courses, the IDT team offers the following reminders about Echo360 and its less familiar tools and features:
  • The video editor enables you to take a long video and separate it into smaller "bite sized" pieces.
  • The Polling tool allows you to strategic place questions throughout your videos, designed to offset mindless viewing by making students reflect on short sections and respond to questions about information just presented.
  • Instructors also have the ability to use Echo360 Analytics to review the video watching habits within their own classes. 
For more information about any of these options, please contact OIT's Support Center and a help ticket will be assigned to a member of our IDT team who will follow up with you.

New Feature: Introducing Echo360 Collections

Contributed by Jenni Willis-Opalenik, Ph.D., Director - OIT Technology Learning Services

One of my pet peeves about Echo360 has been its lack of a mechanism to organize my Echo360 Library. With my library quickly approaching 900 files, some type of folder structure would provide a welcome relief. I am pleased to announce that Echo360 has recently launched such a solution - Echo360 Collections.

Echo360 Collections replaces the previous Groups feature in Echo360. However, it also extends the functionality of the tool so that users can create Collections "folders" into which they can organize the contents of their Library. NOTE: Adding a video from your Library does not remove it from the Library itself; however, the Collections folders make it easier to locate specific videos. For a quick look at the new feature, please watch our team's video, Crash Course - Echo360 Collections [3:29]​.

You may also want to review some of the support pages from Echo360 about Collections, especially the following:
For more information about Collections, please use the links in this article to review Echo360's help resources. You can also always contact the Support Center and request assistance from a member of OIT's IDT team.

Adding Closed Captions to Echo360 Videos

Contributed by Jenni Willis-Opalenik, Ph.D., Director - OIT Technology Learning Services

In our previous newsletter, I described how Echo360 videos get accompanying transcripts and how faculty and others can access those transcripts while watching videos. In this week's article, I'll tackle a related topic...how users can caption their audio and video files in Echo360. Faculty and staff no longer have to work with the Accessibility Support Center to get audio or video files sent to a pay-per-minute captioning service, and then wait for the captioned file to return for deployment in Blackboard. With Echo360, generating closed captions for any video (MP4) or audio (MP3) file is a simple process that any user can perform:
  1. Upload your new audio or video file into your Echo360 Library.
  2. Wait for the auto-generated transcript to appear. NOTE: This can take up to 24 hours, depending on the size of the file and demand on the system.
  3. Return to your Echo360 Library and click on the video tile or link to open it.
  4. Click the Edit Transcript link located below the video screen.
  5. [Optional] Review and edit the transcript text for any inaccuracies.
  6. Click the Apply to CC button, located above the transcript text pane. The CC icon below the video will then light up, indicating that closed captions are present and available to viewers.
For a video demonstration of this procedure, please watch our latest Crash Course video, Crash Course - Echo360 Captioning [4:23].

For more information about captions or transcripts, please use the links in this article to review Echo360's help resources. You can also always contact the Support Center and request assistance from OIT's IDT team.

Video Discussion: Pandemic Era College Teaching: Challenges & New Paradigms

Contributed by Jane Nguyen, Instructional Designer I (CSE)

Recently I had the pleasure of hosting a long-form video discussion (Pandemic Era College Teaching: Challenges & New Paradigms) with three Houston-area instructors: Jennifer Adams, Sociology Professor at University of Houston (Main); Kathryn Peterson, Adjunct English Instructor at UHCL; and Amy Larsen, Assistant Professor of English at Lone Star College.

We dialogued about challenges in teaching during the pandemic, hybrid/hy-flex classes, fully online learning, social constructivism, learner-centered approaches, and significant learning.

Social constructivism as a learning theory “focuses on the collaborative nature of learning. Knowledge develops from how people interact with each other, their culture, and society at large. Students rely on others to help create their building blocks, and learning from others helps them construct their own knowledge and reality.”

It is an offshoot of constructivism as a learning theory: “a theory that says learners construct knowledge rather than just passively take in information. As people experience the world and reflect upon those experiences, they build their own representations and incorporate new information into their pre-existing knowledge and schemas.”

We all agreed that centering learners is important, that students be seen as active agents who bring their own knowledge, past experiences, education, and ideas to their learning, and that this impacts how they take in new information and learn. A big part of being learner-centered is allowing students--at least in some parts of their coursework--choice, ownership, voice & authenticity.

Finally, significant learning was addressed. This means not just providing information, theories, and concepts to students, but encouraging them to apply that foundational knowledge in meaningful ways, make connections through integration, gain more connection with & caring toward other humans and themselves, and better learn how to learn.

I hope you’ll listen to our conversation and consider how some of our ideas & thoughts on teaching and learning mesh with your own and how challenges can be addressed.

You may also wish to explore these resources related to social constructivism, learner-centered approaches, and significant learning: 

Monday, February 21, 2022

About Transcripts in Echo360 Videos

In 2021, the IDT team enabled transcripts and captioning for videos created in and uploaded to Echo360. However, many users are unaware of these services. This week, we'll reintroduce Echo360 transcripts. As described on Echo360’s support post, Viewing Media Transcripts, “Viewing the text of the speech along with the video/audio can help reinforce understanding and retention of the material. In addition, the transcript can be searched to find specific locations in the media to review, and can be downloaded to augment your study materials.” Echo360 also enables faculty to readily review and edit automatically generated transcripts.

When a transcript is available, a transcript icon will appear below the video for the viewer. IMPORTANT! Faculty will NOT see the icon in their Instructor view within Echo360. However, you will see a link to edit the transcript. When the transcript icon is clicked, a transcript window will appear along side the video and the text for the audio track will be highlighted in the transcript as the video plays.

For more information about transcripts, please use the links in this article to review Echo360's help resources. You can also always contact the Support Center and request assistance from OIT's IDT team

Emails from Zoom and Blackboard About Deletions?

Have you recently received emails directly from Zoom and /or Blackboard regarding recording deletions (Zoom) or Export file deletions (Blackboard)? If so, there is no need to panic. Our team has prepared two short videos in which we explain each message and clarify its meaning:

Crash Course - Zoom Trash Deletions [3:14]

Crash Course - Bb Export Deletion Emails [3:13]

We would like to remind ALL users that the IDT team will NEVER delete Blackboard course shells without first sending several email notices (from IDT@UHCL.EDU) announcing our plans.

For more information about these or other emails, please contact the Support Center to request assistance from a member of the IDT team.

What are Blackboard Achievement Badges and Certificates?

Blackboard’s Achievement tool enables instructors to create badges and certificates that students earn for completing specific assignments or milestones within a course. For example, the IDT team’s Student Blackboard Training course automatically generates a certificate when a student successfully completes all five required quizzes.

As described on Blackboard’s support site, "The Achievements tool in Blackboard Learn allows instructors and course designers to define criteria for issuing rewards to students in the form of both Badges and Certificates. Students can see which rewards they've earned and what is required of them to receive additional rewards, providing insight into learning progression toward defined competencies. Instructors can easily see which students have reached learning milestones." To learn more about Achievements, use the hyperlink below. NOTE: The video from Blackboard states that Achievements can be shared via the Mozilla Backpack system; however, that service was deactivated by Mozilla in 2019.

Blackboard Learn Quick Hit Video – Achievements

To learn how to create badges or certificates in the Achievements tool, visit Blackboard’s support page, Create and Manage Achievements.

For more information about how Achievements may benefit you and your students, please contact the Support Center to request a consultation with one of our Instructional Designers (IDs).

How is Augmented Reality Being Used at Other Universities?

As part of my ongoing series on Extended Reality (XR), I will look at Augmented Reality (AR) and how it is being used at other universities. AR uses a device such as a headset, glasses, or even a cell phone or tablet to superimpose digital images or information over the real world. For example, a user wearing special glasses in an art museum to receive enhanced information about a painting they are viewing or using their cell phone to get walking directions to a location in a city they are not familiar with.

Wayne State University recently ran a pilot program to investigate the use of AR to help treat phobias. The program used augmented reality headsets (Microsoft’s HoloLens system) to place digital images of spiders into a room with a participant with arachnophobia. A clinician using specialized software was able to control several variables, including the type of spider and its size, color, motion, and speed. Throughout the program, the participants were put through varying levels of exposure to the spiders and various settings, from large open spaces to dark confined spaces. The project team plans to test similar use of AR technology in treating other phobias such as dogs and large crowds.

Professor Paul Mensink of Western University in London, Ontario, Canada, uses AR to allow his students to study the physiology and anatomy of the basking shark, the second largest fish in the ocean. Using technology from EXAR Studios, the professor brings the shark into the classroom, allowing the students to walk around it to get a feel for its size and study its external anatomy. Students will then be miniaturized and swallowed by the shark so they can examine it from the inside. The professor hopes to enhance learning and engagement by giving students an experience they can’t get any other way.

Dr. Safdar Khan, an orthopedic spine surgeon at The Ohio State University Wexner Medical Center, uses AR to assist in minimally invasive spine implant procedures. Using the Augmedics xvision system, the surgeons use an AR headset to superimpose an image of the patient’s spine onto the patient’s back while on the operating table. The system also shows the location of surgical tools in real-time as the surgery is taking place, allowing the surgeon to be more precise and use smaller incisions. It also allows the surgical team to operate more efficiently, shortening the length of the surgery and decreasing the use of anesthesia.

These are a few examples of how universities are using AR technology to increase learning and engagement and improve areas outside of education.

References

Ohio State Wexner Medical Center. (2021, September 14). Ohio State offers augmented reality spine surgery, a first in Ohio. Ohio State Wexner Medical Center. Retrieved February 21, 2022, from https://wexnermedical.osu.edu/mediaroom/pressreleaselisting/ohio-state-offers-augmented-reality-spine-surgery

Sommeran, S. R. V. (2022, January 25). Western Prof gets students to swim with sharks, virtually. University Affairs. Retrieved February 21, 2022, from https://www.universityaffairs.ca/news/news-article/western-prof-gets-students-to-swim-with-sharks-virtually/

Monday, February 14, 2022

Vendor Updates and Reminders - February 2022

Reminders from ProctorU - Midterms are Right Around the Corner

As we approach the Midterms season, here are some important best practices to consider while using online proctoring.
  • Provide your students with our best practices by sharing the Five Steps for Success guides.
  • Please ensure that all exams are entered at least 2-3 weeks in advance of the exam start date.
  • Encourage students to schedule their appointments at least a week in advance or at the minimum 72 hours in advance of their desired appointment time.
  • We can accommodate up to 300 test-takers per hour and need at minimum a 1-hour window for every exam entered.
  • Communicate expectations, relay permitted resources for exams, and codes of conduct with students so they are prepared for their ProctorU session.
  • MythBusters addresses common misconceptions students have about online proctoring.
In need of a refresher on how to use the ProctorU system? Sign up for ProctorU 101 below.
Best of luck on Midterms!

-----

Upcoming Webinar from Echo360

Session: Maximize Your Hybrid and Remote Teaching: Video Engagement for You and Your Students
Wednesday, February 23 at 11:00 AM EST | 4:00 PM GMT
Presented By:
  • Dr. Linsey Donner, Assistant Professor, College of Allied Health Professions, University of Nebraska Medical Center
  • Marnie Imhoff, Assistant Professor, University of Nebraska Medical Center
In this webinar, our presenters will discuss the use of Echo360 among other technologies to best fit your class format. Examples will be provided for different course modalities to include online asynchronous, hybrid, and in-person class formats. They will also demonstrate how their use of Echo360 allowed for adoption of active learning strategies, which has shown to increase student engagement, course satisfaction, and performance.

To register for this event, please use the following hyperlink: https://blog.echo360.com/hybrid-online-teaching-webinars-22

-----

This relatively new website created by Echo360 offers an excellent starting point for your Echo360 journey. The site is "here to provide Instructors a walk-through of the more commonly used features of Echo360. The pages contain click-through infographics, videos, links to our online documentation, and Quick Reference Card links, available for viewing and download as PDFs."

-----

Echo360 New Features and Enhancements
  • January 25-26, 2022 Updates - To learn more about these items, as well as recently applied fixes, visit Echo360's support article, Deployment Notes: 25-26 January 2022.
    • Users can now apply a Custom Thumbnail/Preview image for Video and Audio Media
    • Improved accessibility for media transcripts
    • iOS devices can now play embedded media without enabling cookies
  • February 9-10, 2022 Updates - To learn more about these items, as well as recently applied fixes, visit Echo360's support article, Deployment Notes: 9-10 February 2022.
    • Introducing Collections
    • Consolidated Analytics
    • New Question and Answer report in the Reporting API
    • New Public API for Custom Thumbnail
    • Accessibility Enhancements

2020 Zoom-to-Echo360 Video Migrations In Progress

UPDATE! Thank you to the many UHCL faculty and staff who have already responded to our team's email regarding ongoing Zoom recording deletions! Our team emailed 186 faculty and staff members who own the nearly 4300 Zoom video recordings from the 2020 calendar year to determine whether they wanted us to delete those old recordings, or whether they preferred our assistance in migrating the videos from Zoom into Echo360. If you received an email from our team about 2020 Zoom recordings, please do take a few moments to review and respond to that inquiry.

Beginning in 2021, we integrated our Zoom and Echo360 environments. As a result, if you have activated your Echo360 account and you elect to have your Zoom recordings "save to the cloud," they will be saved both temporarily in Zoom and in your Echo360 Library for long-term storage and deployment. Our team will then periodically identify Zoom cloud recordings that also exist in Echo360 and remove those from Zoom storage. Faculty and staff are advised to consider Zoom cloud storage as a temporary holding space for video recordings, with Echo360 as the tool for long-term storage, retrieval, and sharing.

For more information about the transfer process for 2020 Zoom cloud recordings, or to learn more about the Echo360 video storage environment, please contact the Support Center to have your inquiry sent to a member of our Instructional Design and Technology (IDT) team.

Reminders about Respondus Lockdown Browser

If your students will be taking quizzes or exams using Respondus Lockdown Browser, please remind them of the following:
  • Before exam day, students should download and install the UHCL-specific Respondus Lockdown browser on their computer by using the following link: UHCL-specific LockDown Browser Download and Information for Students. NOTE: We have seen an increasing number of students trying to download the wrong Respondus product so putting the UHCL-specific Respondus Lockdown browser link in your course may help.
  • On the day of the exam, students should make sure they access the exam in Blackboard only by opening and using the UHCL-specific Respondus Lockdown Browser. NOTE: Using any other browser to access the exam will bring them to the exam’s password page. The “password” is not one that instructors give students; the password is automatically entered when clicking the exam in Blackboard from the Respondus Lockdown Browser ONLY.
For more helpful information and videos on Respondus Lockdown Browser, view the Student Information and Faculty Information tabs located at https://www.uhcl.edu/computing/course-development/online-proctoring-resources. As always, if you have any questions about the above information, please feel free to contact the Support Center at either 281-283-2828 or supportcenter@uhcl.edu, and a member of our team will be in touch to assist.

Content Functions in Blackboard

This week I want to discuss some basics in Blackboard that come up often when I work with faculty: putting content in your course shell.

Blackboard can be tricky because there are so many options, and you may not know which area type is best for your content and the functionality you are looking for.

To begin with, when you are in a course shell and want to create a week, unit, or chapter module where you put readings, videos, lectures, PowerPoints, assignment sheets, & discussions for that week or unit, the most common type you are looking to build is called a Content Area (see image).


To do this, go to the top of your course management menu and click the plus sign with a circle around it, then choose Content Area. You're then prompted to name it something (typically, this would be something like "Week 1" or "Unit 4" or "Module 3" but could be other names too, like "Exams," "Resources," "Information," etc.) and make it available or not to users. If students are actively in your course while you are building, you might choose to make it unavailable until you are finished. On the other hand, if you know you'll want it immediately available to students for whatever reason, click on "Make Available to Students."

This is where things can get tricky because once you have a Content Area created that you've called Week 1, or Week 2, or whatever the case may be, you build yet more within that content area.

Though there are a lot of options, I want to talk about the most common ones, including Item, File, Content Folder, Module Page, and Blank Page. These items are under Build Content. They are for providing students information and learning content like lecture videos, readings, PowerPoint slides, website links, assignment instructions.


Item--this is an appropriate choice for when you want to simply provide a document or file to students and give it a brief description or explanation. For instance, you upload a Word document and write short instructions telling students what to do with the Word document or how it relates to a concept in your course. Students are not uploading an assignment to the item you've created because it is not meant as an assignment submission link, nor is an item clickable.

File -- if you create a file, you are also going to upload something (could be a Word document, PDF, PowerPoint, jpg). In this case, though, the students click right into the file and would be prompted to download it. One difference between a File and an Item is that with a File, you're not given a textbox to describe or explain the file you've uploaded; it just functions as something for students to access and download.

Content Folder - this is an appropriate choice for yet another Content Area. It is just that at this point in your building, you're creating a Content Area within a Content Area, and Blackboard gives it a different name to reflect that. It is a Content Folder within a Content Area. Functionally, it serves the same purpose of being an area in which you can put yet more content. Faculty sometimes like to do this because the initial Content Area may have 15 weeks in it, but students would click into each week (Content Folder) to get into the materials just for that week, not all 15 weeks.

Module Page -- plenty of professors have asked for a Module Page. They just don’t know that Blackboard calls it a Module Page. Basically, if you activate a Module Page in your course, you're given a "mission control" type area for your students & yourself. This means a page where there is a "to do" list, "tasks," "announcements," "what's new," a calculator, a thesaurus, etc. You do get to choose which functions you want, however. For instance, you may want "to do" and "announcements" and nothing else. You can customize to your preference. This type of page works well as a course landing page.

Blank Page -- a blank page could be likened to a webpage on a website. It is just as it sounds: just a blank page in which to type text and upload an image. Functionally, it most like an Item. One difference is that you click onto or into a page in order to read what has been typed into the text editor. With an item, you do not click into it; the words & uploaded file(s) are just on the content area in which an item has been created. Blackboard's "Content Area" feature and "Build Content" function are very easy to navigate, though they can get confusing if you're new to it. Don't hesitate to reach out to an instructional designer if you have any issues. We're happy to help. Be sure, also, to refer to Blackboard's Create Content help page

Monday, February 7, 2022

Report on Open Educational Resources in Texas Higher Education

As part of my continuing series on Open Educational Resources (OER), I wanted to bring your attention to a new report released by the Institute for the Study of Knowledge Management in Education (ISKME), Advancing an Ecosystem for Open Educational Resources - OER in Texas Higher Education. The biennial report was commissioned by a partnership of the Digital Higher Education Consortium of Texas (DigiTex) and the Texas Higher Education Coordinating Board (THECB) and is the result of a 2021 survey of all two- and four-year public and private colleges and universities in Texas. I thought it would be interesting to look at some of the survey results and what they could mean for the future.

The previous survey, administered in 2019, showed that 51% of Texas institutions had, or planned to have, programs that would support the use of OER. The goal of the 2021 survey was to answer three questions:
  • How and to what extent institutions across Texas are using OER
  • What OER-related policies and practices are currently in place to advance OER
  • What supports are needed to enable increased adoption and use of OER
Let’s take a look at some of the results for each question.

For the first question, “How and to what extent institutions across Texas are using OER,” the most common responses were to make course materials more affordable and ensure student access. Other answers included increasing student engagement, supporting open pedagogy, and supporting faculty academic freedom. As to what extent OER is being used in Texas, the results show the number of schools using (or planning to use) OER is 62%, an increase of 11%. Additionally, 29% state that they are interested in implementing OER in the future. A further 9% percent claim that while they have no plans in place, they do have faculty using OER in some capacity. Of all the institutions responding to the survey, only two are not currently using OER and have no plans to in the future.

For the second question, “What OER-related policies and practices are currently in place to advance OER,” responses show that 50% of institutions utilize a central or committee to lead OER utilization. The results also show that libraries most often lead OER support, followed by “Faculty Excellence Centers” and “Digital Learning” departments. Often the work is a partnership between departments, and results show that when all three departments work together, the institutions have more fully OER-based courses, more formal policies, and dedicated funding.

Finally, as to the third question, “What Supports are needed to enable increased adoption and use of OER,” THECB and DigiTex are examining the feasibility of several initiatives to support OER implementation. These include the development of an OER “playbook,” change management support, and OER curriculum development support.

This article is a very brief summary of the overall report. I encourage anyone interested in OER and how other institutions are using them to read the entire report at the link above.

New Echo360 Feature: Set Video Thumbnail

Echo360 recently made some changes to its video editing tools. Last week, one of our wonderful faculty members pointed out to us that included in those new features was the ability to Set Video Thumbnail. Previously, when using Echo360’s video editing tools, users weren’t able to choose a thumbnail for their video. This means that you can choose the moment in your video that you would like presented when the video is not playing. In addition to choosing a moment from the video, you can also upload a custom image for the thumbnail that isn’t part of the video.

We have included links to Echo360’s help pages about both the video editing tools overall and the specific page for setting a video thumbnail, but the basic steps to access the “Set Video Thumbnail” option are as follows. For a complete support document, including screen captures for each step, please review our team's online tutorial file, Echo360 Feature: Set Video Thumbnail.
  1. Click the card in your library for the video you wish to edit.
  2. On the resulting page, click “Edit Media”
  3. Click “Okay” on the pop-up warning that your changes will affect all places this media was published (this message may not appear on videos that have not been shared yet).
  4. Click and drag the blue play head to the location in the video where you would like to pull the thumbnail from.
  5. Click the menu icon in the center of the play head (three horizontal lines), then click Set Thumbnail
  6. On the Set Thumbnail screen, you can choose the current location to set as your thumbnail, or if you prefer you can choose to upload a custom image. Once you’ve chosen the option you prefer (and uploaded your custom image if that’s what you chose), click Set Thumbnail.
  7. Once you’ve set the thumbnail as you’d like, click “Save” at the right side of the screen below where the video is displayed. At this point, your video will now have the thumbnail that you have chosen!
For more information on the video editing tools in Echo360 or for their guide on using the Set Video Thumbnail tool, please check out the following links:
As always, please don’t hesitate to reach out to the Support Center (281.283.2828, SupportCenter@uhcl.edu) with any questions you may have for us!

Blackboard's Adaptive Release - Examples and Cautions

Hello, everyone! Have you had the opportunity to use adaptive release rules in Blackboard? What is this tool, and why would you use it?

Instructors can set adaptive release rules to release content based on specific criteria of their choosing. Why would an instructor want to control content release in their courses?

Example #1 - Academic Honesty Quiz

The College of Business uses adaptive release Grade Center settings to manage student access to content in all 100% online courses. Students must review two academic honesty/integrity videos before taking an Academic Honesty Acknowledgement Quiz. Once students pass the quiz with a score of 100, the course contents are released to them. Some online courses outside of BUS use a similar adaptive release rule to hide course contents from students until after they successfully complete a syllabus or course orientation quiz. You can use the Grade Center criteria to control access content based on item attempt, item score, or a calculated column. Use Grade Center criteria if you want to make content visibility dependent on attempts made by students on tests or assignments.

 

Example #2 - Membership-Based Content Visibility


I recently worked with an instructor with over 140 students in one course. He wanted to divide the students into two groups and allow each group to take an exam at a different time - Group A at 9:00 am and Group B at 1:00 pm. In this case, we applied an adaptive release setting to each exam based on students' membership in one of the two groups. You can also make an adaptive release membership rule that only allows selected students access to content or an exam.


Reminders/Cautions

Adaptive Release rules can be tricky. Therefore, we suggest that instructors work with an instructional designer before deploying this tool in your courses. Once you have applied an adaptive release rule, always use the Student Preview tool to confirm that the setting functions for students as you intend.
  • Potential Pitfall #1 - To release content, assignments, or tests based on a date or date range, don't use Adaptive Release. Simply use the Available After and Available Until settings in the content, assessment, or test options panel.
  • Potential Pitfall #2 - If you need to make an exam available to specific students on a different date, or to provide extended time for a student with an accommodation, don't use Adaptive Release. There is a section in the Test Setting panel called Availability Exception. Use that area to provide extra time or different availability dates for one or more specific students. For more information, see the subsection about Test Availability Exceptions on Blackboard's Test and Survey Options support page​.
  • Potential Pitfall #3 - Most instructors set Available After and Available Until dates/times when they initially deploy a Blackboard test. If you then apply an Adaptive Release rule, that availability period information will be automatically pushed into the Adaptive Release in addition to whichever specific criterion/criteria you apply. If you then return to the exam settings and change the availability period, that change may not be updated in the Adaptive Release settings, which will prevent learners from accessing your test. In such instances, navigate to the Adaptive Release: Advanced settings for the exam and delete the Date criteria in that area.
To learn more about this Adaptive Release, please review the support resources below:
Of course, you are also always welcome to contact the Support Center and request Adaptive Release assistance from a member of our Instructional Design staff.

Understanding Blackboard User Roles for TAs, Tutor, Etc.

There are many situations in which instructors may want to have a non-enrolled user given access to a current Blackboard course. In this article, we'll present three of the most assigned user roles in Blackboard and we'll describe how/when they may be used:

  • Instructor: The official instructor(s) or record for a course will be automatically added to its corresponding Blackboard shell in the role of Instructor. Upon the request of the instructor-of-record, Chair, or Dean/Associate Dean, the IDT team can add other instructors (if they have completed UHCL's required online Blackboard training) to a course shell. Users with the Instructor role have access to all of Blackboard's tools, functions, and course data (including student grades).
  • Teaching Assistant: Faculty regularly request that we grant specific students Teaching Assistant access to one or more of their Blackboard shells. Teaching Assistant role users have access to nearly ALL the same features, tools, and data as Instructor role users. For this reason, we strongly recommend that Teaching Assistants complete UHCL's online Blackboard training before being added to any shells. IMPORTANT! When such an account exists, the IDT team will ALWAYS use a student's staff (UHCL\ domain) computer account to assign Teaching Assistant privileges. Doing so clearly delineates work those students perform in Blackboard shells as a student from that done as a Teaching Assistant.
  • Student: All officially enrolled students in a course will be automatically added to their class's corresponding Blackboard shell. However, there are also instances in which non-enrolled users may appear in a Blackboard shell in the Student role:
    • Teaching Assistants in the College of Business (BUS): Per instructions from BUS academic leadership, TAs for BUS courses may only be granted Student role access to the courses in which they are assisting instructors.
    • Tutors/Embedded Librarians\Supplemental Instructors: For this category of assistants, faculty typically want them to be able to communicate with students in the Blackboard course, but they often do not want them to have access to student grade information. Therefore, the Student role is the best fit for these situations.
    • Students with Incompletes: For students completing work to resolve an Incomplete, faculty have the option of either reactivating the student's access to the previous semester's Blackboard shell or having the learner added to the current semester offering.

To request the addition of Teaching Assistants to your Blackboard shells, we recommend that you use our team's online form, Request Adding TA(s) to Course(s). For all other requests, please email the Support Center at SupportCenter@uhcl.edu. Please include in your request the course information (including section number), the name and UHCL email address of the person to be added, the role to grant the user, a brief explanation of why they need access, and (if possible) their UHCL employee/student number.